Privacybeleid

This Privacy Policy describes how Anarchy Amsterdam (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit the Site, use our services, or make a purchase through anarchy.nl or anarchy.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other necessary steps as required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we have collected and continue to collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

The information you provide directly to us through our Services may include:

  • Basic contact details such as your name, address, phone number, and email address.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping details including items you view, add to your cart, or add to your wishlist.
  • Customer service information including details you provide in communications with us, such as when you send us a message via the Services.

Some features of the Services require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other data related to your interaction with the Services.

Information We Obtain From Third Parties

We may also obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process payments, fulfill your orders, and provide the requested products or services.

When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor are we responsible for the policies or practices of these third parties.


How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to deliver the Services, process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and maintain your account, arrange shipping, facilitate returns and exchanges, and allow you to leave reviews.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or mail, and displaying ads for products or services.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against fraudulent, illegal, or malicious activities.
  • Communicating with You: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used in connection with managing our store with Shopify, see Shopify's Cookie Policy.

Most browsers automatically accept Cookies by default, but you can choose to delete or reject Cookies via your browser settings. Please note that blocking Cookies may affect your user experience.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Vendors and service providers who provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping.
  • Business and marketing partners, including Shopify, to provide services and advertise to you.
  • Affiliates or within our business group for operational purposes.
  • In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations.

User-Generated Content (UGC)

The Services may allow you to post product reviews and other UGC. Any content you submit in a public area of the Services will be publicly accessible.


Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

As of the effective date of this Privacy Policy, we do not knowingly "share" or "sell" personal information of individuals under 16 years of age as defined by applicable law.


Security and Retention of Your Information

No security measure is 100% secure, and we cannot guarantee absolute security. Additionally, information you send to us may not be secure during transmission.

How long we retain your personal information depends on various factors, including whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce policies.


Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access / Know – Request access to personal information we have about you.
  • Right to Delete – Request deletion of your personal information.
  • Right to Correct – Request correction of inaccurate personal information.
  • Right to Data Portability – Request a copy of your personal information.
  • Right to Restrict Processing – Request to stop or limit processing of your personal information.
  • Right to Withdraw Consent – Withdraw your consent for data processing.
  • Right to Object – Object to our processing decisions.

To exercise these rights, contact us using the details below.


Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, email us at:

📧 store@anarchy.amsterdam